Space Rental Terms, Waiver, & Release of Liability
Updated September 1, 2025
These Space Rental Terms of Service, Waiver, & Release of Liability (this “Booking Agreement”) applies to space rental and any related add-on services (each instance, a “Booking”) booked with or received from SHC (collectively, as applicable, the “Services”). Unless otherwise agreed in writing, the “Space” means the main studio space leased by Zata LLC dba Soul Healing Collective (“SHC”) at 2821 NW Market St., Suite H, Seattle, WA 98107. Rental of the Space includes access to and limited use of common areas shared with Flight Room (front entryway, private back hallway) and with other building tenants (back hallways beyond the private back hallway, exits other than the front entryway, and restrooms), all of which are deemed part of the Space for purposes of this Booking Agreement. “Company” in this Booking Agreement means the company, if any, that you identify in connection with a Booking.
By signing, you represent and warrant that (i) you have accurately identified yourself as an individual and your Company, if applicable, in your Account and on all applicable forms on the Site; (ii) you are at least 18 years old; and (iii) you have the legal capacity and authority to enter into this Booking Agreement on your own behalf and on behalf of the Company, if applicable (you and the Company, if any, collectively “You”). You further acknowledge, attest, and agree that You have carefully read and fully understand the terms of this Booking Agreement and voluntarily agree to all its terms.
1. Account. You must sign up and have a valid account with SHC (Your “Account”) to purchase a Space Rental Package and to Book a Space Rental Appointment on soulhealingcollective.com (the “Site”). You represent and warrant that You have reviewed the Terms of Use (soulhealingcollective.com/terms) and Privacy Policy (soulhealingcollective.com/privacy), which also govern all use of SHC Services and the Site.
2. Acceptable Use of the Space. You represent and warrant that You are a “healing arts practitioner,” or “healing arts provider” and/or Your use of the Space (the “Event”) relates directly to healing arts, provided that no traditional, 1-1 massage services may be offered or performed in the Space (trainings, workshops, fully clothed bodywork and energy work such as Reiki, and yoga adjustments/stretches are not considered “traditional, 1-1 massage services”).
3. Event Description. You must provide complete and correct information to SHC regarding the nature of Your Event and use of the Space, including number of attendees, equipment to be used or brought to the Space, nature of Your activities, plans to serve or offer outside food/beverages, and any other special requirements or circumstances affecting or relating to Your use of the Space (collectively, the “Event Description”).
4. Fees. You are responsible for all fees and applicable taxes associated with Your Booking (together with any costs, charges, deposits, or other payments set forth in this Booking Agreement, the “Fees”). Your Booking will not be confirmed and SHC will have no obligations to You unless and until You have fully paid for your Booking on the Site (or as otherwise agreed by SHC). You agree to pay all Fees promptly, and in no event later than the due dates set forth by SHC.
5. Booking Process and Confirmation. You are encouraged to review the description and photos of the Space, its amenities, and any applicable Services descriptions (all of which are hereby incorporated by reference into this Booking Agreement) and confirm availability of the Space prior to making a Space Rental Appointment. Some Spaces and Services may require additional or supplemental verification to fully confirm a Booking. For example, You may be required to verify Your insurance coverage, licensure, any applicable permits, or Your qualifications. During the 48 hours after you initially make Your Space Rental Appointment, (i) SHC may decline to confirm (and may cancel) Your Booking for any or no reason by providing You with notice and full refund of all Fees paid; and (ii) SHC may communicate to You, electronically or otherwise, additional requirements, terms and conditions, time limitations, additional fees or charges (e.g., a security deposit, if applicable), and other additional terms, restrictions, or limitations that apply to Your Booking (“Additional Terms”), all of which are hereby incorporated by reference and form part of this Booking Agreement. The Event Description, as modified by any Additional Terms, is hereby incorporated by reference and forms part of the Booking Agreement.
6. Grace Period. You have the right to cancel Your Booking, e.g., if You do not agree to the Additional Terms, during the period of up to 48 hours (i) beginning when you make a Space Rental Appointment and (ii) ending no later than 48 hours prior to the scheduled start time of Your Booking (the “Grace Period”). The Grace Period is a maximum of 48 hours from the time You make a Space Rental Appointment. For any Space Rental Appointments made between 48 and 96 hours prior to the start time of Your Booking, the Grace Period will be less than 48 hours. For Space Rental Appointments made 48 or fewer hours prior to the start time of Your Booking, there will be no Grace Period.
7. General Cancellation and Refund Policy. The following policy for Space Rentals supersedes any cancellation policy indicated on the Site (i.e., the standard cancellation policy for 1:1 healing services appointments). To cancel a Booking, You must submit a request to cancel Your Space Rental Reservation on the Site; cancellation requests may not be submitted through any other method, including messages, phone calls, chats or emails. In addition to Your right to cancel during any applicable Grace Period, You may cancel Your Booking until 7 days before the Booking start time without penalty and will receive a full refund (including all Fees paid). You may cancel Your Booking less than 7 days and up to 24 hours before the Booking start time and receive a 50% refund (excluding any Fees disclosed as non-refundable). Fees are not refundable for Booking cancellations submitted less than 24 hours before the Booking start time. In the event that You are exercising Your right to cancel less than 7 days but more than 24 hours prior to your Booking start time, You may see a message that you will receive full credit to your account. This is incorrect for Space Rentals, and all such credits are voidable by SHC in its sole discretion. If you are cancelling less than 7 days and at least 24 hours prior to your Booking start time, You must contact SHC during such period to request your 50% refund.
8. Special Cancellation. SHC may, in its sole discretion, cancel or allow You to cancel a confirmed Booking due to extenuating circumstances that arise after a Booking has been confirmed with minimal notice prior to the scheduled Booking start time (a “Special Cancellation”). SHC may require You to provide evidence to support an Excused Cancellation requested by You. When a Special Cancellation is approved or issued, at SHC’s sole discretion based on the circumstances, Fees will be refunded partially, refunded in full, or Space Rental Credits may be issued to You. The following circumstances may be considered by SHC as grounds for a Special Cancellation:
a) Unexpected death or serious illness of the canceling party’s personnel or their immediate family member;
b) Serious injury that directly restricts Your ability to travel or SHC’s ability to provide the Booked Space;
c) Significant natural disasters or severe weather incidents triggering a state of emergency that directly impact use of a Space or Your ability to travel to the Space;
d) Urgent travel restrictions, prohibitions, or severe security advisories issued after the time of Booking by an appropriate government office or agency;
e) Severe property damage or unforeseen maintenance issues that directly impact the safe use of the Space; or
f) Legal, municipality, landlord, or utility injunction or order that directly restricts use of or access to a Space, including prohibitions by SHC’s landlord of listing or offering the Space for use in general or for Your specific Event/Booking.
9. Limited License. Once Your Booking is confirmed and unless or until cancelled pursuant to this Booking Agreement, You are hereby granted a limited, temporary, revocable license to enter, occupy, and use the Space and related Services only as permitted or agreed upon and consistent with the Event Description (as modified by any Additional Terms) and this Booking Agreement. Set up, load-in, tear down, cleanup, and load-out must all be completed within the specified time of Your Booking. A Booking does not provide You a lease, sublease, or license to access, occupy, or use the Space beyond the specified time of Your Booking.
10. Attendees. You are responsible for Your own acts and omissions as well as the acts and omissions of Your invitees, attendees, employees, contractors, service providers, and other individuals to whom You provide access to the Space, excluding SHC and its invitees, if applicable (collectively referred to as “Attendees”). You will ensure that Attendees use the Space in a manner consistent with the Event Description and all terms, conditions, rules, policies, and restrictions of this Booking Agreement.
11. Your Responsibilities. During and in connection with Your Booking and Event, You are responsible for (i) ensuring that all use of the Space complies with any limitations identified in the Booking Agreement, (ii) coordinating the timely setup and breakdown of Your Event within the hours of Your Booking, (iii) complying with applicable Laws, including obtaining any required licenses or permits applicable to Your Event, (iv) hiring security personnel as reasonably necessary and customary for the nature of Your Event, (v) complying with public health mandates, and (vi) ensuring that all minor Attendees are accompanied by an adult responsible for them or that You otherwise have permission and are legally authorized to include any minor Attendee in Your Event.
In addition, You agree that You and Your Attendees will:
a) Use the Space with respect and as described to SHC. It is important that You are honest and do not misrepresent the intended use of the Space when Booking. It is up to SHC to determine how we want (or do not want) our Space used.
b) Never store, transport, or possess hazardous material in the Space. Hazardous material can harm people and do permanent damage to the Space. Bringing hazardous materials to the Space is not only dangerous but may be illegal, and You could face significant civil liability or criminal action for doing so.
c) Be respectful and take good care of the Space and all its amenities. You and Your Attendees may not remove any property from the Space that isn’t Yours, use SHC’s property not included with the Booking without our permission, or interfere with or disable any locks or security measures in the Space.
d) Comply with any signage or instructions from SHC indicating restrictions on use of anything within the Space.
e) Vacate the space upon conclusion of the period of Your Booking. You are not authorized to and may not continue to occupy the Space after the Booking has concluded without prior approval from SHC. Asking for permission ahead of time will limit potential disputes from occurring.
f) Be responsive. You should be available to answer any questions related to a Booking and reply promptly.
g) Obtain permits where necessary and make special parking arrangements as needed (e.g., for any trucks or other large vehicles). Take care at all times that neither Your nor Your Attendees are impeding access to the parking lot or building for others.
h) Observe COVID-19 and all other applicable Health & Safety Measures. Most notably, while using the Space, You and Your attendees agree to take reasonable measures such as maintaining physical distance, wearing masks/PPE, creating ventilation by opening windows and doors, and washing/sanitizing hands frequently, in each case as appropriate for the then-current public health situation. You and Your attendees should only be in the Space if all are healthy, have avoided recent contact with positive carriers of COVID-19 or any other communicable disease, and are not exhibiting symptoms of sickness.
12. Additional Prohibitions. You are prohibited from:
a) Hosting or engaging in illegal activity including but not limited to: sexual/physical assault, sexual abuse, harassment, robbery, human trafficking, kidnapping, use, sale, or distribution of controlled substances in violation of local law, or any acts of violence. SHC will report all crimes and illegal activity to the proper authorities.
b) Misrepresenting Yourself or the Company, if applicable, including by providing a false name, phone number, address or Event Description.
c) Creating an Account, making any Booking, hosting an Event, and/or entering into this Booking Agreement if You are under the age of 18.
d) Creating any duplicate or fake Accounts for any reason.
e) Violating others’ privacy. SHC will disclose to You, and You must disclose to Your Attendees, the use of any surveillance cameras in the Space. Surveillance cameras are not permitted in private areas such as bathrooms or dressing rooms.
f) Disturbing neighbors or common areas. You may not occupy or use common entryways or hallways except for ingress/egress of the Space, and you must be respectful of shared spaces that are open to other tenants (e.g., front entryway is separated by only a partial wall from Flight Room). You must not impede the access of others to the building, parking lot, or surrounding area. You may not create a nuisance of any kind for those neighboring the space or others in the building or surrounding area.
13. Alcoholic Beverages. SHC does not produce, distribute or sell alcoholic beverages, and except with express written agreement of SHC and Your obtaining all necessary licenses and permits therefor, You may not produce, offer, serve, distribute, or sell any alcoholic beverages in the Space during or in connection with Your Booking or Event. Without limiting the foregoing, You may not serve or sell alcohol to persons under the legal drinking age in Seattle, Washington.
14. Additional Fees. You agree to leave the Space no later than the end-time of Your Booking or at such other time as mutually agreed upon in writing between You and SHC. If You stay past the agreed upon end-time without SHC’s permission, You no longer have a license to use or stay in the Space, and SHC may use all lawful means to force You and Your Attendees to leave the Space. Additionally, You agree to pay to SHC additional fees for use or occupation of the Space, including leaving the Space in a condition that prevents or disrupts subsequent use until time is spent remedying it. Fees for time exceeding your Booking will be billed in 30-minute increments at a non-discounted hourly rate, plus applicable fees, taxes, and other expenses incurred by SHC in connection with such holdover (“Overtime Charges”). While SHC is responsible for basic upkeep and removal of trash, You and Your Attendees are encouraged to tidy up and be respectful of the Space and all personal property and amenities. SHC reserves the right to charge You for any additional costs arising from Your acts or omissions, or those of Your Attendees, during or in connection with Your Booking, including without limitation for messes that require excessive or specialized cleaning, abnormal or unreasonable wear and tear of the Space or the personal property or amenities, and excess garbage or abandoned property left at the Space, in each case whether intentional or not. You may also be charged for exceeding the limits of this Booking Agreement in any other way, for example, exceeding the agreed number of Attendees (“Over-Capacity Fees”). Where any additional fees, fines or other charges are owed by You, You hereby authorize SHC to immediately charge any payment method linked to Your Account.
15. Insurance. You will acquire and maintain all insurance suitable for You and as required by applicable federal, state, provincial, territorial, local, and other governmental laws, regulations, ordinances, codes, rules, court orders, and all recorded and unrecorded private contracts, restrictions, covenants and other agreements (“Laws”). You are solely responsible for understanding and evaluating what insurance is appropriate to cover damage, loss, injury, legal liability, and other harm specific to You, Your business, Your Attendees, third parties, the Space (including personal property within) and your Event, and deciding what type of coverage, limits, and providers are appropriate for You. Upon SHC’s request, You will provide proof of insurance and add SHC as an additional insured to any required insurance policies.
16. Term and Termination. This Booking Agreement may be terminated by SHC at any time and without advance notice or any refund of Fees to You if SHC determines in its sole discretion that: (i) You have materially misrepresented the proposed Event or Booking or Your Event Description was not materially accurate or complete; (ii) the Event as actually planned or undertaken is not in compliance with the originally proposed Event Description or the terms of this Booking Agreement; (iii) permitting the Booking to continue would endanger the safety or security of the Space or any person; (iv) the Booking creates or would create an unreasonable noise, odor, nuisance, or otherwise disturbs or would disturb the quiet enjoyment of SHC’s co-tenants or customers; (v) the Booking interferes or would interfere with SHC’s ability to conduct its day-to-day business operations in the Space outside the time period of the Booking itself; or (vi) the Booking subjects or would subject SHC to legal liability or constitutes or would constitute a breach of SHC’s lease agreement with its landlord.
17. Limitation of Liability; Indemnification. SUBJECT TO APPLICABLE LAW, THE SPACE AND SERVICES ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY GUARANTEE OR WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY FOR YOUR PARTICULAR USE, OR NON-INFRINGEMENT.
EXCEPT TO THE LIMITED EXTENT OF THE FEES PAID OR PAYABLE BY YOU TO SHC, UNDER NO CIRCUMSTANCES OR ANY LEGAL THEORY WILL SHC OR ITS MEMBERS, OFFICERS, DIRECTORS, MANAGERS, VENDORS, ATTORNEYS, EMPLOYEES, CONTRACTORS, AGENTS, ASSIGNS, AFFILIATES, AND REPRESENTATIVES (THE “SHC PARTIES”) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES (WHETHER DIRECT, INDIRECT, GENERAL, COMPENSATORY, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY OR OTHERWISE), INJURY, CLAIM OR LIABILITY OF ANY KIND OR CHARACTER BASED UPON OR ARISING FROM YOUR USE OF OR INABILITY TO USE THE SPACE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
You are responsible for and as between You and SHC, You accept all liability for any fines, fees, costs, damages, penalties, assessments, claims, disputes, or demands (collectively, “Claims”) arising from or relating to Your Booking, Event, and any Services, including without limitation (i) any violation by You or Your Attendees of this Booking Agreement; (ii) any damage done to or misuse of the Space or any of the property and amenities therein during or after Your Event/Booking by You or Your Attendees, whether intentional or not; (iii) Your or Your Attendees’ negligence, illegal activity, or any other failure to comply with all applicable Laws; (iv) Your inappropriate use of the Services; (v) insufficient funds; or (vi) Your unauthorized use of a payment account. You agree to not hold liable and to indemnify, defend, and hold harmless the SHC Parties from and against all Claims.
18. RELEASE AND WAIVER OF LIABILITY. As between You and SHC, in consideration for being allowed to make a Booking and hold Your Event in the Space, You hereby assume full responsibility for any risks, injuries, or damages, known or unknown, that You or Your Attendees may incur as a result of Your Booking or participating in the Event. You hereby knowingly, voluntarily, and expressly waive any claim You may have against the SHC Parties for injury or damages that You or Your Attendees may sustain as a result of Your Booking or participation in Your Event. YOU, YOUR HEIRS AND LEGAL REPRESENTATIVES FOREVER RELEASE, DISCHARGE AND COVENANT NOT TO SUE THE SHC PARTIES FOR AND FROM ALL CLAIMS, DAMAGES, OR SUITS WHICH MAY ARISE DURING OR DEVELOP IN THE FUTURE, AS A RESULT OF YOUR BOOKING OR EVENT OR IN CONNECTION WITH YOUR PARTICIPATION IN OR RECEIVING OF ANY SERVICES.
19. Governing Law & Jurisdiction. All disputes arising from or related to this Booking Agreement will be adjudicated in the state or Federal courts in King County, Washington. You hereby consent to exclusive jurisdiction and venue in these courts. You and SHC each waive any right to a jury trial. Applicable federal law and the laws of the state of Washington, without regard to principles of conflict of laws, will govern this Booking Agreement and any claims or disputes by You against SHC relating to Your Booking or Event or receiving of or participation in the Services.
20. No Assignment. You may not assign this Booking Agreement or any rights granted to you, including operation or management of your Account, without SHC’s prior written consent. Any attempt to do so without our prior consent will be void. SHC may assign this Booking Agreement upon notice to you as part of a sale or transfer of part or all of our business. Any permitted transfer will inure to the benefit of and bind any successors in interest.
21. Entire Agreement. Without limiting any of the foregoing, this Booking Agreement incorporates the Additional Terms, and the Event Description as modified by any Additional Terms, and any other policies referenced therein, which constitute the entire agreement between you and SHC governing your use of the Space or Services. This Booking Agreement supersedes all prior understandings or agreements between you and SHC.
22. Reformation/ Severability. Where any part of this Booking Agreement is found to be invalid or unenforceable, it will be – to the extent permitted by applicable Law – reformed or reinterpreted through force of Law as minimally required to accomplish the objectives while maintaining the original intent of such provision. If this can’t be accomplished, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.
23. No Waiver. SHC’s failure to enforce any right or provisions of this Booking Agreement will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The exercise by either party of any of its remedies under this Booking Agreement will be without prejudice to its other remedies under the Booking Agreement or otherwise permitted by Law, except as set forth in these terms.
24. No Third-Party Beneficiaries. This Booking Agreement does not and is not intended to confer any rights or remedies on persons other than You and SHC.
25. Notice. You may send notices in relation to the Booking Agreement to legal@soulhealingcollective.com. To the extent permitted by applicable Law, you agree that any email notice from us is considered accepted by you one day after such notice was sent and will have the same legal effect as if it were physically delivered to you.